Veterinary Receptionist – Farm Animal Practice
Location: Abergavenny, Wales
Employment Type: Full-time, Permanent
Salary: Competitive, DOE

We are looking for a friendly and organised Veterinary Receptionist to join a well-established farm practice, supporting farmers and smallholders in the Abergavenny area. This is a varied, hands-on role ideal for someone calm under pressure and comfortable working in a busy veterinary environment.

The Role

Reception Duties:

• Answer telephone calls, prioritising emergency enquiries

• Book farm visits and TB tests

• Welcome clients at reception and dispense medications

• Create invoices and process payments

• Liaise effectively with vets, technicians, and clients

• Follow practice policies and procedures

Administrative Duties:

• Use IT systems and practice management software

• Email and message clients

• Scan, process, and save data to client accounts

• General office and administrative duties as required

Technician Support Duties:

• Pack and prepare laboratory samples

• Clean and maintain surgical areas and equipment

• Carry out faecal egg counts

• Assist vets, including animal restraint when required

Vacancy Details

• Full-time, permanent role (37.5 hours/week, Monday to Friday)

• Rostered office hours between 8:15am – 5:30pm

• Saturday mornings 8:30am – 12:30pm during lambing and calving season (Feb–Apr)

• Flexible working hours considered

• Competitive salary, dependent on experience

• 20 days holiday plus 8 bank holidays

• Full training provided

• Agricultural knowledge desirable but not essential

The Practice

The team consists of 10 experienced vets, 2 TB testers, and 6 office staff, supporting a wide range of farm clients including dairy, beef, sheep, pigs, goats, and smallholders. The practice has a strong community focus, with regular team socials and access to a staff wellbeing programme.

The practice is committed to Diversity, Equity, and Inclusion, using inclusive language and focusing on skills, attitude, and potential.

Apply Now: Please contact Perry Ward at perry.ward@gvcvets.com or call 01392 401 07801392 401 078 for more information.