Multi-Site Business Manager | Veterinary Network | Full Time
Mornington Peninsula Shire Region

A well-established veterinary network with a long-standing presence across the Mornington Peninsula Shire is seeking an experienced and commercially minded Multi-Site Business Manager to lead operations across multiple clinics.

With decades of trusted service in the community, this group has grown into a collaborative network of clinics supported by modern facilities, advanced technology, and highly skilled veterinary professionals. The clinics operate with a strong team ethos, sharing knowledge and resources to deliver consistently high standards of care.

This is a key leadership opportunity for someone who thrives in a multi-site environment and is passionate about driving performance, strengthening team capability, and fostering a unified culture across locations.

About the Role

This is a hands-on leadership role where you will oversee the strategic and operational performance of multiple clinics while remaining closely connected to day-to-day operations.

You will play a pivotal role in shaping culture, improving commercial outcomes, and mentoring clinic leaders to achieve their full potential. With centralised administrative support in place, your focus will be on leading people, driving performance, and enhancing the client experience.

Key responsibilities include:

• Leading operations across multiple clinic sites, with a focus on consistency and best practice
• Driving financial performance, including KPI delivery and P&L accountability
• Implementing growth and continuous improvement initiatives
• Ensuring a high-quality, consistent client experience across all locations
• Mentoring and developing clinic leaders, fostering a culture of accountability and engagement
• Supporting workforce planning, performance management, and team development

About You

You are a confident and authentic leader who understands that strong results come from strong relationships. You’re comfortable navigating both the strategic and operational aspects of a business and can adapt your approach across diverse teams and environments.

You bring a balanced leadership style – hands-on when needed, but also capable of stepping back to drive long-term growth and direction.

To succeed in this role, you will have:

• 3–5 years’ experience managing multiple sites or regions (ideally within healthcare, veterinary, retail, or similar environments)
• Strong commercial acumen, including financial reporting and KPI management
• Proven experience leading teams through growth, change, and operational complexity
• Solid skills in people leadership, coaching, and conflict resolution
• The ability to influence stakeholders and build relationships at all levels

Desirable:

• Qualifications in business, leadership, HR, or a related field
• Experience within veterinary, healthcare, retail, or franchise-style environments

Why Apply?

This organisation places strong emphasis on leadership development, team wellbeing, and long-term career growth. You will be supported by experienced senior leaders, a broader professional network, and structured development opportunities to enhance your leadership and commercial capability.

Additional benefits include:

• Access to a large, connected professional network
• Ongoing training and career progression opportunities
• Health and wellbeing initiatives, including EAP and mental health support
• Discounts and benefits across a range of everyday expenses
• Pet-related benefits and staff incentives